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Showing posts from July, 2019

WISE GUY

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Joe didn’t like cross country flights. Too much time to think, too much time to remember. The promises he once believed in. The long years in the trenches of business. His star rising in the early years with sales success and management positions. Only to fall back again with business downturns, changed ownership and the myriad of other things that happen in the life of a company man. 
It seemed like age happened overnight, the gains and unfolding of problems. You kept putting all the pieces back in order. Now there were just the large accounts he managed to keep through the years. Holding on to them kept you from the door out. He could go on for ever. It was simpler to rub his face with his hand in acceptance of it all. Besides he needed to rescue a client. One with business problems who owed money. 
He remembered many trips back East to NYC, Boston and DC adding major business for the firm. Now he headed for dirty Newark and the remains of this client.
The airport shuttle dropped h…

CREATIVITY (from the art of Business Series)

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How often have you wanted to do some art, only to get frustrated by the effort? Don’t give up. There are solid business benefits to practicing art.
In business, we are constantly trying to put things in an analytical, logical and well-defined boxes. Ones we can understand, monitor and control. The world though is much different place. One that is dynamic and ever changing. Everything is happening at once challenging all of our mental and physical resources. As Albert Camus (Nobel Laureate) once said, “We may live to reason, but we do so in an unreasonable world.”
In the real world, our ability to be creative is often more needed than our analytical ability. Driving a car is a good example. You can’t drive just using analysis, things are moving too quickly. Analysis takes too long. It’s impossible to calculate the exact distance between us and cars moving in all directions. We have to make use of our intuition, conceptualization, spacial, perceptual and global skills to make the right…

THE FILE (from the art of business series)

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The great digital age we live in affords wondrous opportunities and efficiencies. My doctor can pull up all my medical history, tests, treatments and RX’s on his laptop. Providing the foundation, he needs to prescribe a path for healing. He can do this from any place in the world with the flick of a few keys. 
It’s nothing short of art the way my doctor uses digital records. Applying his reason, judgement and ownership to the process. His experience, talent and time the additional ingredients. 
Unfortunately, these key elements are often missing in the mainstream of business today. This same digital age can produce information to push us through the system, to categorize us, to control us with only the thought of process in mind. 
It has birthed the faceless, stage named,customer service representative who only does the pushing and owns no part of the process, let alone the client base. It has spawned the ditto world we live in. Often the jobs are uninspiring especially for the well-…